Transmission Line Outage Affecting REMC Members
outage

REMC Restores Power to all Members Affected by Transmission Line Failure

Update: 6:15 p.m.

This evening, REMC has restored power to all member-owners affected by the Duke transmission line outage. The failure of the transmission line had de-energized REMC's distribution lines earlier this afternoon. Over 5,000 member-owners, and the REMC Robbins District office, lost power in this event. 

Randolph Electric's engineers mobilized a plan to backfeed electricity through our distribution lines. We anticipate that when Duke Energy restores their transmission line, the process should be seamless for REMC members.

 

Transmission Line Outage Affecting REMC Members

Update: Jan. 9, 3:45 p.m.

Asheboro, NC – On Thursday afternoon at 2:40 p.m., Randolph Electric Membership Corporation (REMC) learned of a Duke Energy transmission line failure affecting over 5,000 of REMC’s members in parts of Moore, Chatham and Randolph counties.

Outages have impacted at least 5,400 members in the Robbins and Bear Creek areas of our service territory.

REMC engineers worked immediately to re-route power to as many members as possible. As of 3:45 p.m., REMC had restored power to over 900 members.

The transmission line failure means that REMC distribution lines cannot provide power through normal delivery processes. We will pursue every avenue to resolve this situation as quickly and effectively as possible. REMC continues to work with Duke Energy to understand the estimated time of restoration. Currently, Duke has signaled that they anticipate an outage of undetermined length.

We appreciate the patience of our members during this unexpected event.

Reporting Outages

Members who experience a power outage can report it by calling 1-877-736-2633 (1-877-REMC-OFF). Members who have enrolled in REMC’s alert outage texting program, SPOTT (Status of Power Outages Through Texts), may also text OUT to this number to report an outage at their location. These members should note that outage status updates will be unavailable during major outage restoration efforts.

Throughout a large outage, Randolph EMC offers several options for keeping members informed:

  • Follow Randolph EMC on Facebook and X.
  • View the online outage map at https://Outages.RandolphEMC.com
  • Find the latest press releases, alerts and preparedness tips here on our website at RandolphEMC.com
  • Tune in to local TV and radio stations for the latest updates