All of Randolph EMC's watt-hour meters must be accurate to within plus or minus 2 percent at full and light load. Although it is very rare, some meters are found to operate outside of that 2 percent range.
If you feel your meter is not working properly you may request a meter test. A $35 fee will be charged if the meter is found to be within the plus or minus 2 percent to cover the expenses of the meter test. If the meter is found to be registering outside the plus or minus 2 percent, we will refund the fee and review the account.
For questions or comments or to request a meter test, please email us or call 1.800.672.8212.