12/11/18 | 3:30 PM 100% Restoration!

By 3:30 p.m. on Tuesday, December 11, power had been restored to all members of Randolph Electric Membership Corporation following Winter Storm Diego. Approximately 12,700 REMC members across the cooperative’s service area—about 40 percent of the cooperative's membership—experienced a loss of power as a result of the snow and ice from the storm.

Randolph and Montgomery Counties reported the largest number of outages over the three-day event. Crews spent much of their time in the heavily wooded Uwharrie area of both counties where trees and tree limbs, heavy with snow and ice, fell onto power lines, causing most outages. 

Randolph EMC line crews were joined by more than 50 additional line and tree personnel to assist with restoration. A special thank you is extended to sister cooperatives Pee Dee and Tideland EMCs, and contractors Lee Electrical Construction and Pike Electric for their willingness to send reinforcements. REMC contract tree-trimming crews with Lewis Tree, Branching Out, and Xylem Tree Experts also played a major role in helping to clear trees and debris for line technicians so that they could work. 

"Randolph EMC is so grateful for the hard work and dedication of its full-time, contract and sister co-op crews, as well as our dispatchers, and employees answering the phone in the office," said Dale Lambert, Chief Executive Officer of REMC. "Reducing the number of members affected by outages to double digits in just 36 hours after the first snowfall shows the concerted effort on everyone's part to restore power in record time," he added.

The cooperative is very appreciative of members' patience as crews worked to repair power lines and poles. If members experience any residual power outages, they should be reported to the cooperative's outage hotline at 1-877-736-2633 (1-877-REMC-OFF). Dispatchers are available 24 hours a day to take outage calls.